Products

An AI that listens, speaks, thinks and acts

Just like a person, only more reliable

Customer Service Pain Points We Solve

Service Time Limitations

Traditional customer service is limited by working hours, requiring customers to wait for support

High Operating Costs

Recruiting, training, and maintaining human customer service teams requires significant investment

Inconsistent Service Quality

Human customer service provides varying service levels due to differences in experience and training

High Employee Turnover

Customer service positions have high turnover rates, requiring continuous recruitment and training

Scalability Challenges

Expanding human teams during peak or seasonal demand is slow and expensive

Language and Cultural Barriers

Serving global customers requires multilingual support and cultural understanding

VOXAI Transforms Challenges Into Opportunities

AI customer service solution eliminates traditional limitations, providing exceptional customer experience at lower cost.

7x24

24/7 Available

60%

Cost Reduction

99%

Service Consistency

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Over 20+ enterprises have transformed their customer service experience with VOXAI. Start your trial now and experience the change AI brings.

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Technical Advantages

Powered by cutting-edge AI technology, delivering human-like interactions with superhuman capabilities

Human-like Conversational Experience

Natural rhythm and tone control for lifelike, engaging conversations across sales, service, and support scenarios.

Superior Speech & Dialogue Quality

High-precision noise reduction and ASR with expressive, human-level TTS — capturing nuances like fillers and emotions.

Effortless Onboarding

End-to-end support with automated knowledge ingestion and workflow setup for seamless deployment.

Secure & Reliable Architecture

Enterprise-grade encryption and top-tier cloud infrastructure ensure maximum system stability and data protection.

Product Matrix

Comprehensive AI solutions covering the entire customer service lifecycle

AI Personality

Customizable tone, persona, and behavior for each AI agent.

Custom Dialogue Design

Design conversation workflows tailored to your business.

Custom TTS Voice

Create enterprise-specific voices matching your brand identity.

Dialogue Management

Manages natural dialogue flow — interruptions, pauses, and re-engagements.

Real-time Data Interaction

Integrate with APIs for live data queries and updates during calls.

Automated Knowledge Adapter

Kadapter enables rapid knowledge import and structured management.

Emotion Recognition

Detects customer emotions and adapts responses in real time.

Dynamic Seat Allocation

Intelligently allocates agent resources across multiple tasks.

Human Handoff

Seamless handoff between AI and human agents for continuity.

Human Assist Mode

Displays prior context and highlights to assist human agents.

Call Logging

Logs every call with full tracking and auditability.

Call Summarization

Auto-generates call summaries, tags, and action items.

SaaS Integration

Integrates with leading SaaS platforms for automated workflows.

Business Action Handling

Executes business tasks such as ticket creation and issue escalation.

Enterprise Access Control

Granular role-based permissions for enterprise-scale management.

Multi-Dashboard

Monitor agent performance with business-level dashboards.